
Date: Tuesday, November 16, 2010
Time: 1:00 am – 2:00 pm EST
Cost: Free
Discussion: Quality of Service (QoS) and Quality of Experience (QoE) are organized into the new concept of quality layers - with targeted metrics measurable at different quality layers. Tomorrow's core and distribution networks will be different. Traditional QoS focuses primarily on transport layer quality, specifically, loss and jitter, while media stream quality will be measured at multiplexers which reach into different program streams. Further, content quality may be measured at encoders and decoders – thus enabling the closest estimate of user-perceived picture and audio quality. Transaction quality encompasses service interaction such as channel change.
Tomorrow's IPTV marketplace will require metrics to ensure reliable troubleshooting, monitoring, and service quality management. Further, metrics will play a critical role in assessing areas such as error correction, encryption impacts, and fault code reporting. This Webinar will explore those metrics, and also explore IPTV's new directions, which will enable compelling new features including stereoscopic 3D video.
During this Webinar industry experts will examine how IPTV Service Quality standards are evolving, improving service quality management (SQM), and enabling efficiencies which lower costs and increase customer satisfaction.
Dr. Ken Kerpez
Co-Chair, ATIS IPTV Interoperability Forum Quality of Service Metrics Committee
Senior Scientist, Telcordia Technologies
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Dr. Kerpez is a Senior Scientist at Telcordia Technologies researching and creating tools for broadband and video systems. Dr. Kerpez became an IEEE Fellow in 2004 for his contributions to DSL technology and standards. Dr. Kerpez has over twenty years of experience working on digital communications of all sorts, including DSL, home networks, fiber access, radio systems, broadband service assurance, IPTV, IP QoS, and triple-play services. Dr. Kerpez is currently Co-Chair of the Alliance for Telecommunications Industry Solutions (ATIS) IPTV Interoperability Forum Quality of Service Metrics Committee.
John Williams
John Williams, Director Emerging Markets, Alliances, JDSU |

As Director Emerging Markets, Alliances at JDSU, John Williams is responsible for research into new Access Technologies and Services and definition of Test Solutions for such new deployments by Service Providers. Mr. Williams’ is currently focused on IP Video, FTTx, VDSL, and Triple Play service deployments.
Mr. Williams has over 25 years experience in developing and marketing telecom equipment, is a published author and is a patent holder in the Telecom Industry. He has also spent 18 years supporting/working with standards bodies such as the ITU, and technical industry bodies such as, FTTH Council, Broadband Forum and ATIS-IIF committees.
* lrude@atis.org.
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